In today’s corporate landscape, workplace safety doesn’t stop at physical barriers or security patrols—it extends to the emotional wellbeing of every employee. That’s why SaferCity Solutions and PsychMatters have joined forces in a landmark partnership, integrating expert mental health support directly into the SaferCity platform.
The Business Case for Holistic Safety
South African businesses face an unprecedented array of risks—high-pressure work, long commutes, off-site operations, and now, a rising tide of mental health challenges. Studies show that one in three employees experiences severe workplace stress, while many suffer in silence from anxiety or depression. The costs are steep: reduced productivity, higher absenteeism, and increased turnover.
Progressive employers are realising that true duty of care means supporting the whole employee. This means providing not only rapid response and personal safety tools, but also credible, on-demand mental health support.
PsychMatters at the Heart of SaferCity’s Wellness Help Desk
This partnership brings PsychMatters’ team of professional counsellors and psychologists into the core of SaferCity’s 360-degree safety offering. Employees—especially those in high-risk sectors like mining, finance, and logistics—now have 24/7 access to:
- Immediate crisis intervention and trauma debriefing
- Confidential one-on-one counselling sessions
- Group wellness workshops and on-site wellness days
- Employee mental health assessments and tailored support plans
All services are seamlessly integrated into the SaferCity app and panic button ecosystem, meaning staff can reach out anytime, anywhere—whether they’re in the office, commuting, or working remotely.
From Reactive to Proactive: Why This Matters for Business
Employers are being held accountable for creating psychologically safe workplaces, not just secure ones. Burnout, gender-based violence, and trauma can no longer be managed by “tick-box” policies alone. Solutions like the SaferCity x PsychMatters partnership set a new standard: one where preventative care, rapid response, and expert support are available at the tap of a button.
“While physical safety is vital, true wellness includes the mind and spirit,” says Charlene Roberson, Head of Business Development and Partnerships at SaferCity Solutions. “PsychMatters brings a compassionate, skilled team to our platform, ensuring employees have immediate access to professional mental health support.”
The Results: Morale, Retention, and a Healthier Workforce
Businesses that invest in holistic employee safety report stronger morale, higher retention, and greater productivity. These are not just “nice-to-haves”—they are fundamental to organisational resilience and competitiveness.
As global best practices shift, preventative and responsive wellness support will soon become the new gold standard for South African companies.
Ready to Champion True Workplace Wellness?
If you’re ready to set a higher bar for safety and staff wellbeing, connect with SaferCity Solutions to integrate the Wellness Help Desk for your teams. In a world where safety must include both body and mind, SaferCity and PsychMatters are leading the way.
Contact:
Charlene Roberson, Head of Business Development and Partnerships
+27 69 725 1386
Empower your workforce with holistic care—discover how at: https://safercity.co.za/corporatesolutions/
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