Join the SaferCity
Responder Ecosystem.
We’re building South Africa’s most coordinated private security network. Become an accredited SaferCity Responder and unlock new revenue streams, real-time dispatch tools, and stronger community partnerships — all in one platform.
Choose Your Partnership Model
Whether you want to expand your response reach or grow your client base — or both — there's a partnership designed for your business.
Armed Responder
Integrate your vehicles and response teams into the SaferCity Security Ecosystem. Receive verified emergency dispatch calls from users in your assigned geographic zones — earning revenue for every successful callout.
R250 per callout- ✓ Geo-assigned hexagon dispatch zones
- ✓ Real-time crime alert & dispatch tools
- ✓ Monthly operational reporting
- ✓ Continue servicing existing clients as normal
Reseller Partner
Offer SaferCity's full product suite — panic app, GSM panic buttons, and future innovations — directly to your clients. Earn recurring monthly commission on every active user, plus a once-off device fee.
Up to R5 per user/month- ✓ SaferCity Panic App to sell to clients
- ✓ GSM panic buttons with 24/7 tracking
- ✓ Self-branded app option (5,000+ users)
- ✓ Ongoing product innovation included
Both partnerships can be held simultaneously.
Built for Security Professionals
The SaferCity Ecosystem works alongside your existing operations — not in place of them.
How the Ecosystem Works
From onboarding to your first callout — here's the journey.
Apply & Get Vetted
Submit your application. SaferCity reviews and accredits your company as an Active Responder within the ecosystem.
Receive Your Zones
You're assigned specific hexagon dispatch zones based on your geographic coverage area. Multiple zones may be assigned for broader coverage.
Alerts Go Live
When a verified emergency occurs in your zone within the last 120 minutes, a dispatch pop-up appears in the control console for your team.
Respond & Earn
Your team responds. Performance criteria are met. You earn R250 per successful SaferCity Network callout — on top of your normal operations.
Precision Dispatch Technology
The SaferCity control console gives dispatchers and responders everything they need to act fast and accurately.
- 120-minute dispatch window. Only crimes within your assigned zones and reported in the last 120 minutes are actionable. Older crimes remain visible for context only.
- Near real-time updates. Crime markers refresh continuously so dispatchers always have the latest picture on screen.
- Multi-responder dispatch. Dispatchers can assign multiple responders to a single incident when required.
- Flexible crime visibility filters. Default view is last 120 minutes. Extend to 7 days, 30 days, 6 months, or up to 2 years for pattern analysis.
- Focused accountability. Hexagon zones reduce operational noise and create clear ownership — you know exactly which areas are yours.
What You Earn
Two income streams — performance-based callout fees as a Responder, and recurring monthly commissions as a Reseller.
| Plan | Commission |
|---|---|
| Basic Plan | R3 / user / month |
| Premium Plan | R5 / user / month |
| GSM Panic Button | R100 once-off |
All amounts excl. VAT. Full plan pricing available on request.
Platform Enhancements
The SaferCity Responder Platform is growing. Accredited partners will be first to access new capabilities as they roll out.
Fixed Client & Hotspot Dispatch
Dispatch capability linked directly to fixed client locations and high-risk hotspot zones within your assigned areas.
Monthly Activity Reports
Detailed reporting on your response activity, callout outcomes, zone coverage, and performance metrics delivered monthly.
Callout Transparency
Full visibility into the outcomes of dispatches — what happened, how long it took, and what was reported at scene.
CPF & Resident Coordination
Stronger links between private security partners, CPFs, and residents — creating a more coordinated community safety response.
We're Building LPR Into the Platform
SaferCity is actively integrating LPR (Licence Plate Recognition) camera networks into the dispatch and monitoring platform. If your company already has LPR infrastructure deployed in your coverage areas, that coverage could add real intelligence value to the ecosystem — and to your partnership.
When you apply, let us know whether you operate any LPR cameras. Our team will explore how your existing infrastructure can be integrated and what additional value that unlocks for your zones.
Partners with existing LPR infrastructure will be prioritised for early access to camera integration features. Mention your setup in the application below.
Ready to Join the Ecosystem?
Complete the form below and our partnerships team will be in touch to walk you through next steps.